For receptionist service: Simply complete the online service agreement to get started. A friendly expert member of our team will contact you to get you up and running. For 24/7/365 live chat service: You can get started with our live website chat service by calling or emailing us.

Our Receptionists and Chat Specialists are the best in the business. We hire exclusive service professionals who delight in making others happy, then give them training and technology tools to handle your calls and website chats with the perfect mix of friendliness and professionalism.

All over the United States, Canada, and the US Caribbean.

Yes! We are delighted to offer a money-back guarantee to first time users of both our virtual receptionist service and our chat service. Should you decide to cancel service and obtain a full refund for the cancelled service (less any multi-service discount), please notify us of the service you wish to cancel either within 21 days of your purchase of that service or before your usage exceeds 500 receptionist minutes/50 billable chats, as applicable, whichever occurs sooner.

Please see our Pricing page and Terms of Use. Or just give us a call! Our team would be delighted to answer all your questions.

Our Customer Happiness team is happy to adjust your billing plan for the current billing cycle — just give us a call or send us an email!

No. We take pride in earning your business month after month by delivering exceptional service. To cancel, simply call or email us and have your contract cancelled. If you cancel during an introductory period during which we offer a money-back guarantee or a free trial, your cancellation is effective immediately. Otherwise, your cancellation is effective at the end of the then-current monthly billing period.

Our virtual receptionists can transfer calls to any phone number you wish, whether it’s an office line, home line, or cell phone (other than the one forwarded to Ruby). Additional fees may apply for numbers outside of North America. Many customers give us multiple phone numbers so that we have a variety of ways to reach them.